Armchair CEO: Apple
Thursday, June 17, 2004
Apple - Discussions - .mac mail unavailable on web

And the beat goes on... I've posted several scathing things about how I feel about my .mac "service" (I use the term loosely) on this thread.

No doubt all will be removed post-haste when Apple sees them. And tomorrow the discussion boards will be down for service (which is about every month BTW).

One particular yahoo had the nerve to post that "it's working for me" and proceed to blame the other guy's cache, browser, dog, and mother for their troubles.

Fact is, I'm going to post pictures to prove that between the hours of 7pm and 9pm EST mail at .mac was down.

And the lying liars at Apple claimed (on their all-new support pages for .mac customers only) mail was online and operational.

Why the lies Apple? First the crappy security responses, now this? Hey, I'm PAYING for this service... A service, that for the most part, I can get for free.

But I'm stupid enough to continue because it's the easiest way for my wife to post pics and movies. Yowza.

I hate to say it, but I think when Longhorn comes out it may kick Apple's ass, and that's probably a good thing.
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Monday, June 14, 2004
Web Hosting for $1 a month :

Sounds good doesn't it? Well, so does a "free lunch." And if you like eating discarded coffee grounds, there are plenty of free lunches to be had behind millions of restaurants. Or if you're a picky eater, behind millions of Starbucks.

So yeah, $1 a month sounded great to me as well. Until I actually started using the service... My site is up about 60% of the time.

Totally unacceptable for a site that sees maybe 3 visitors a month. And WAY not good enough if I'm going to create a viable "content" site.

So I'm ruing the day I switched to these guys. What's funnny is that has plans starting at around $4 a month. I guess they put the $1 sites on converted xboxes or something, and then come around every now and again and kick them or something...

SO my advice is to stay far away from and until they get their act together. Or get honest about uptime.
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Wired News: Apple Makes Its Case for Security

The fact that Apple has finally started talking about SOMETHING publicly is great. The fact that this is news is sad.

Now when are they going to be honest about their QM?
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Saturday, June 12, 2004
Apple - Discussions - idisk will not mount after OS X update

What scares me about this is that Apple has deleted useful information from their site. I would have NEVER known about this unless this nice person had posted.

What the heck is THAT about? Why remove useful information?

I'm still miffed that the "error 12" I got is totally undocumented on Apple's site. I'm convinced Apple is really not interested in supporting their power users. In fact, there's a huge disconnect in support...

But like most tech support it's a matter of the economics of "good enough." If you spend your money getting most people satisfied, you can continue to screw the rest of us.

Thus my problems with my mac:
1) trackpad takes forever to activate when waking from sleep (all other functions are up and running instantly, but the trackpad is kaput for up to a minute)

2) STILL can't share photos or music via iApps using Rendezvous-- it's the stupidest thing I've ever seen, and NO ONE can help me with it... I'd like to go to a genius bar and beat someone over the head with my mac

3) 3 kernel panics in 6 months-- this is probably a record, lucky me!

4) extra loud fan to scare the children

5) there's a number of GUI gripes I'd like to lodge but haven't got the time...

Oh, there's more, but now I've got to reboot about 5 times to fix this iDisk issue.

Why do I put up with it all? Because my Mac is still a more reliable machine than the PC's I've used. Crazy huh?
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